Case Study

Travel Planning & Itinerary Management System

A planning platform that brought destinations, contracted rates, itinerary building, package pricing, and branded proposals into one consultant workspace.

Client
International Travel Agency
Industry
Travel & Tourism
Country
United States
Services
  • Custom Software
  • Pricing Workflow
  • Document Automation
Itinerary management interface connecting destinations, hotels, activities, routes, and proposal planning
Illustrative concept representing the consultant-led itinerary workflow.

The Challenge

Understanding the problem

Consultants assembled hotels, activities, transfers, supplier information, and prices from different sources, making each customized proposal slow to prepare and harder to price consistently.

Scattered travel content

Destination, hotel, activity, transport, and supplier information lived in separate sources.

Slow proposal creation

A single customer itinerary could take several hours to assemble.

Pricing inconsistency

Consultants did not always work from the same supplier rates and pricing structure.

The Solution

What Justo built

Justo built a travel planning platform with reusable destination content, supplier rates, a day-by-day builder, package pricing, and branded proposal generation.

Destination database

Travel content and services could be organized for reuse.

Contracted rates

Hotel, activity, and supplier pricing remained available to consultants.

Itinerary builder

Consultants could assemble a structured day-by-day trip plan.

Proposal generation

Package pricing and a branded customer proposal were produced from the same screen.

How We Built It

A practical technical approach

Illustrative planning workspace supporting the itinerary management approach
Supporting visual representing the coordinated travel-planning workflow.

Architecture and approach

A shared travel catalog feeds the itinerary builder and pricing workflow, which in turn produces a customer-ready proposal from one source of information.

The experience was structured around the consultant's sequence from destination selection through proposal delivery.

Technologies used

  • Travel content catalogOrganize destinations, hotels, activities, and transfers.
  • Contract pricing modelMake supplier rates available during package creation.
  • Proposal generatorTurn an itinerary and price into a branded customer document.
  • Itinerary builderCombine destinations, accommodation, activities, and transfers into one package.

The Results

Outcomes and business impact

Itinerary preparation was reduced from several hours to under 30 minutes, while standardized pricing and supplier rates reduced consultant pricing errors.

itinerary preparation time
Several hours to under 30 minutes

What changed

Key outcomes

  • Consultants prepared customized itineraries from one workspace.
  • Standard supplier rates reduced pricing differences between consultants.

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