Fragmented patient history
Clinical and administrative records were not consistently available across locations.
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Case Study
A common patient and clinic workflow connecting registration, appointments, history, consultations, prescriptions, documents, queues, billing, and follow-ups.
The Challenge
Patient information was split between clinic systems and paper files, leaving doctors and reception teams with inconsistent appointment and history views.
Clinical and administrative records were not consistently available across locations.
Doctors and reception teams did not always share the same schedule view.
Disconnected registration contributed to duplicate patients and missed follow-up activity.
The Solution
Justo developed a common patient record and clinic operations system for multiple locations and specialities.
Registration, history, consultations, prescriptions, and documents were connected.
Online appointments and doctor availability used one scheduling workflow.
Digital queues and billing were part of the same patient journey.
Required follow-ups could be managed across the clinic network.
How We Built It
A common patient identity connects clinical history, appointments, documents, queues, billing, and reminders across clinic locations.
The solution was organized around continuity of patient information while supporting the responsibilities of doctors and reception teams.
The Results
The shared system improved access to patient history, appointment coordination, and follow-ups while reducing manual registration and billing work.
What changed
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